When the Litter Hits the Fan: A Wild Review, a Poop Emergency, and Our Honest Response

When the Litter Hits the Fan: A Wild Review, a Poop Emergency, and Our Honest Response

One review took us on an unforgettable ride through cat parent chaos: violent diarrhoea, disappointment, and unmet expectations. The twist? We couldn’t even find the order. Here’s what went down, and how we handle even the messiest feedback — with a little humour and a lot of heart.

Support Your Dog’s Joint Health at Every Stage with PAW Osteocare Chews Reading When the Litter Hits the Fan: A Wild Review, a Poop Emergency, and Our Honest Response 2 minutes

When the Litter Hits the Fan 💩

At PAWS CLUB, we’ve seen a lot.
But nothing could have prepared us for this review:

“Used it for two days and the bag was full and smelt super bad.
Didn’t handle diarrhoea very well — was a lot and violent.
Didn’t detect how healthy my poop was. Very disappointing.”

We laughed. We cried. We sanitized our screens. 🧽

But mostly… we tried to find the order.


Plot Twist: There Was No Order.

We double-checked.
Triple-checked.
Nothing.

So unless this customer placed their order under a secret alias, used a VPN, or their cat moonlights as a hacker… chances are, they didn’t buy it from PAWS CLUB.

Still, let’s talk about it.


Real Talk: Can Purobot Max Pro Judge Poop Health?

Short answer: No.
Long answer: Still no, but with context.

The PETKIT Purobot Max Pro is smart — with odor control, automatic cleaning, app connectivity, and health tracking features based on weight and usage.
But it’s not a vet. It won’t tell you if your cat’s poop has a vitamin D deficiency.


Our Refund Policy: Honest and Fair

If you bought your litter box directly from PAWS CLUB and you’re not satisfied, we’re here to help.
Just reach out via info@pawsclub.co.nz and, if your return is eligible, we’ll process a refund — no questions asked (well, maybe a few).

But if there’s no order on record?
Respectfully… you may have to handle that st yourself.**


Why We’re Sharing This

Because pet parenthood is messy.
Because not every review is glowing.
And because we believe in being transparent — and having a little fun with it.

To the reviewer:
We appreciate your honesty. Even if it left us slightly traumatized.

To everyone else:
Have a poop story to share?
Tag us with #PoopTales — we’re building a shrine to the chaos of cat ownership. And yes, there may be prizes involved.


Stay Real, Stay Clean 🧼

Whether it’s litter drama, fur explosions, or 2am zoomies —
PAWS CLUB is here for it.
The good, the bad, and the downright stinky.

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When the Litter Hits the Fan: A Wild Review, a Poop Emergency, and Our Honest Response

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